{"id":2132,"date":"2024-07-08T18:19:10","date_gmt":"2024-07-08T16:19:10","guid":{"rendered":"https:\/\/www.miller-ingram.com\/?page_id=2132"},"modified":"2024-10-08T17:10:37","modified_gmt":"2024-10-08T15:10:37","slug":"call-center","status":"publish","type":"page","link":"https:\/\/www.miller-ingram.com\/en\/call-center\/","title":{"rendered":"Lead Control Center"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2132\" class=\"elementor elementor-2132\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a1c530 e-flex e-con-boxed e-con e-parent\" data-id=\"0a1c530\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3d8f85d e-con-full e-flex e-con e-child\" data-id=\"3d8f85d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3703a60 animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"3703a60\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Lead Control Center<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7c66780 e-flex e-con-boxed e-con e-parent\" data-id=\"7c66780\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b4d28c8 elementor-widget elementor-widget-heading\" data-id=\"b4d28c8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Lead management process<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce33ec1 elementor-widget__width-initial elementor-widget elementor-widget-timeline-widget-addon\" data-id=\"ce33ec1\" data-element_type=\"widget\" data-widget_type=\"timeline-widget-addon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<!-- ========= Timeline Widget Addon For Elementor 1.6.2 ========= -->\r\n<div id=\"twae-wrapper-ce33ec1\" class=\"twae-vertical twae-wrapper  twae-both-sided\">   \r\n    <div class=\"twae-start\"><\/div>    \r\n    <div id=\"twea-timeline-ce33ec1\" class=\"twae-timeline\" ><!-- Start of Story Repeater Content --><div id=\"story-9d93d74\" class=\"twae-story twae-repeater-item twae-story-right twae-story-no-icon\"><!-- Story Icon --><div class=\"twae-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" width=\"512px\" height=\"512px\" viewbox=\"0 0 512 512\" style=\"enable-background:new 0 0 512 512;\" xml:space=\"preserve\"><g>\t<path d=\"M256,0C114.609,0,0,114.609,0,256c0,141.391,114.609,256,256,256c141.391,0,256-114.609,256-256  C512,114.609,397.391,0,256,0z M256,472c-119.297,0-216-96.703-216-216S136.703,40,256,40s216,96.703,216,216S375.297,472,256,472z  \"><\/path>\t<g>\t\t<path d=\"M249.703,201.25H188v-25h19.312c6.859,0,13.422-1.219,19.5-3.594c6.172-2.375,11.438-5.641,15.797-9.797   c4.358-4.203,7.922-9.25,10.547-15.234c2.734-5.906,4.047-12.5,4.047-19.625H284v256h-34.297V201.25z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/div><!-- Story Arrow --><div class=\"twae-arrow\"><\/div><!-- Start of Story Content --><div class=\"twae-content\"><!-- Story Description --><div class=\"twae-description\"><p><img decoding=\"async\" class=\"wp-image-2210 alignnone\" src=\"https:\/\/www.miller-ingram.com\/wp-content\/uploads\/2024\/07\/data-imput.png\" alt=\"\" width=\"77\" height=\"78\" \/>Data Input<\/p><\/div><\/div><\/div><!-- Start of Story Repeater Content --><div id=\"story-5be4d98\" class=\"twae-story twae-repeater-item twae-story-left twae-story-no-icon\"><!-- Story Icon --><div class=\"twae-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" width=\"512px\" height=\"512px\" viewbox=\"0 0 512 512\" style=\"enable-background:new 0 0 512 512;\" xml:space=\"preserve\"><g>\t<path d=\"M256,0C114.609,0,0,114.609,0,256c0,141.391,114.609,256,256,256c141.391,0,256-114.609,256-256  C512,114.609,397.391,0,256,0z M256,472c-119.297,0-216-96.703-216-216S136.703,40,256,40s216,96.703,216,216S375.297,472,256,472z  \"><\/path>\t<g>\t\t<path d=\"M176,209.75c2.531-24.406,10.969-44.141,25.375-59.219c14.344-15.031,34-22.531,58.859-22.531   c12.233,0,23.172,2.141,32.594,6.484c9.422,4.297,17.375,10.141,23.719,17.484c6.328,7.281,11.219,15.547,14.516,24.797   c3.281,9.266,4.938,18.844,4.938,28.703c0,8.625-0.984,16.391-3.062,23.266c-2.095,6.875-4.953,12.984-8.688,18.297   c-3.75,5.438-8.031,10.375-13.109,15c-4.922,4.688-10.327,9.078-16.188,13.234c-10.845,8.405-22.125,16.452-33.672,24.202   c-11.594,7.75-22.719,16.531-33.375,26.328c-3.875,3.672-7.062,7.438-9.594,11.453c-2.5,4.017-4.594,9.031-6.266,15.017h117.375   V384H178.531v-24.203c0-10.047,3.188-20,9.625-29.578c6.438-9.734,14.438-19.188,24.125-28.219   c9.625-9.031,20.188-17.828,31.781-26.359c11.609-8.516,22.531-16.766,32.891-24.781c7.844-5.984,14.031-12.359,18.672-19.234   c4.516-6.859,6.859-15.625,6.859-26.344c0-15.172-3.812-27.031-11.734-35.531c-7.781-8.484-17.938-12.734-30.516-12.734   c-15.359,0-27.531,4.703-36.453,14.109c-9,9.375-13.438,22.25-13.438,38.625L176,209.75L176,209.75z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/div><!-- Story Arrow --><div class=\"twae-arrow\"><\/div><!-- Start of Story Content --><div class=\"twae-content\"><!-- Story Description --><div class=\"twae-description\"><p><img decoding=\"async\" class=\"wp-image-2211 alignnone\" src=\"https:\/\/www.miller-ingram.com\/wp-content\/uploads\/2024\/07\/Data-Processing.png\" alt=\"\" width=\"77\" height=\"78\" \/>Data Processing<\/p><\/div><\/div><\/div><!-- Start of Story Repeater Content --><div id=\"story-364ee4c\" class=\"twae-story twae-repeater-item twae-story-right twae-story-no-icon\"><!-- Story Icon --><div class=\"twae-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" width=\"512px\" height=\"512px\" viewbox=\"0 0 512 512\" style=\"enable-background:new 0 0 512 512;\" xml:space=\"preserve\"><g>\t<path d=\"M256,0C114.609,0,0,114.609,0,256c0,141.391,114.609,256,256,256c141.391,0,256-114.609,256-256  C512,114.609,397.391,0,256,0z M256,472c-119.297,0-216-96.703-216-216S136.703,40,256,40s216,96.703,216,216S375.297,472,256,472z  \"><\/path>\t<g>\t\t<path d=\"M182.828,204.781c2.688-24.062,9.672-42.922,20.938-56.5C215.031,134.766,232.812,128,257.25,128   c21.156,0,37.938,5.969,50.25,17.875s18.469,27.75,18.469,47.469c0,14.125-2.562,25.375-7.781,33.781   c-5.233,8.375-13.453,14.906-24.78,19.625c5.422,1.75,10.641,4.25,15.688,7.5c5.188,3.25,9.734,7.406,13.672,12.594   c4.062,5.156,7.267,11.234,9.734,18.344c2.344,7.047,3.5,15.359,3.5,25.095c0,12.172-2.078,22.688-6.234,31.75   c-4.28,9.188-9.983,16.905-17.077,22.983c-7.234,6.219-15.642,10.938-25.047,14.188c-9.531,3.233-19.673,4.797-30.392,4.797   c-21.969,0-40.156-6.983-54.5-20.983c-14.344-13.984-23.25-34.548-26.75-62h32.562c3.188,20,8.734,34.047,16.5,42.202   c7.75,8.031,18.531,12.062,32.188,12.062c6.156,0,12.094-1.017,17.703-3.048c5.641-2.016,10.516-5.016,14.812-9.016   c4.312-4,7.734-8.734,10.392-14.281c2.5-5.688,3.702-11.905,3.702-18.655c0-13.517-4.125-25.017-12.5-34.438   c-8.25-9.375-19.641-14.094-34.108-14.094h-18.516v-28.719h18.516c6.719,0,12.422-1.062,17.108-3.281   c4.656-2.234,8.484-5.094,11.453-8.625c2.953-3.5,5.031-7.5,6.22-11.875c1.297-4.469,1.797-8.875,1.797-13.25   c0-12.375-3.406-22.109-10.25-29.156c-6.828-7.078-15.922-10.594-27.188-10.594c-6.953,0-12.797,1.281-17.656,3.984   c-4.812,2.641-8.875,6.156-12.078,10.547c-3.188,4.453-5.719,9.594-7.625,15.484c-1.859,5.875-3.219,12.109-4,18.516H182.828z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/div><!-- Story Arrow --><div class=\"twae-arrow\"><\/div><!-- Start of Story Content --><div class=\"twae-content\"><!-- Story Title --><div class=\"twae-title\">Leads in parity <\/div><!-- Story Description --><div class=\"twae-description\"><p><img decoding=\"async\" class=\"size-full wp-image-2212 alignnone\" src=\"https:\/\/www.miller-ingram.com\/wp-content\/uploads\/2024\/07\/TCM-5-months.gif\" alt=\"\" width=\"44\" height=\"59\" \/>TCM &lt;5 months<\/p><hr \/><p>\u00a0<\/p><p><img decoding=\"async\" class=\"wp-image-2213 alignnone\" src=\"https:\/\/www.miller-ingram.com\/wp-content\/uploads\/2024\/07\/Contract-ends.png\" alt=\"\" width=\"65\" height=\"55\" \/>Contract ends<\/p><\/div><\/div><\/div><!-- Start of Story Repeater Content --><div id=\"story-59895c0\" class=\"twae-story twae-repeater-item twae-story-left twae-story-no-icon\"><!-- Story Icon --><div class=\"twae-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" width=\"512px\" height=\"512px\" viewbox=\"0 0 512 512\" style=\"enable-background:new 0 0 512 512;\" xml:space=\"preserve\"><g>\t<path d=\"M256,0C114.609,0,0,114.609,0,256c0,141.391,114.609,256,256,256c141.391,0,256-114.609,256-256  C512,114.609,397.391,0,256,0z M256,472c-119.297,0-216-96.703-216-216S136.703,40,256,40s216,96.703,216,216S375.297,472,256,472z  \"><\/path>\t<g>\t\t<path d=\"M274.203,384v-62.5H176v-37.203L274.203,128H303.5v164.484H336V321.5h-32.5V384H274.203z M202.438,292.484h71.766V176.969   L202.438,292.484z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/div><!-- Story Arrow --><div class=\"twae-arrow\"><\/div><!-- Start of Story Content --><div class=\"twae-content\"><!-- Story Description --><div class=\"twae-description\"><p><img decoding=\"async\" class=\"wp-image-2214 alignnone\" src=\"https:\/\/www.miller-ingram.com\/wp-content\/uploads\/2024\/07\/Telephone-Contact.png\" alt=\"\" width=\"78\" height=\"78\" \/>Telephone Contact<\/p><\/div><\/div><\/div><!-- Start of Story Repeater Content --><div id=\"story-cd4f97f\" class=\"twae-story twae-repeater-item twae-story-right twae-story-no-icon\"><!-- Story Icon --><div class=\"twae-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" width=\"512px\" height=\"512px\" viewbox=\"0 0 512 512\" style=\"enable-background:new 0 0 512 512;\" xml:space=\"preserve\"><g>\t<path d=\"M256,0C114.609,0,0,114.609,0,256c0,141.391,114.609,256,256,256c141.391,0,256-114.609,256-256  C512,114.609,397.391,0,256,0z M256,472c-119.297,0-216-96.703-216-216S136.703,40,256,40s216,96.703,216,216S375.297,472,256,472z  \"><\/path>\t<g>\t\t<path d=\"M183.219,263.844L198.453,128h124.062v29.031H221.328L214.5,227.14l1.219,0.484c5.844-5.641,12.719-9.656,20.656-12.031   c7.875-2.375,15.719-3.594,23.469-3.594c10.969,0,21.109,2.234,30.5,6.719c9.266,4.406,17.359,10.531,24.078,18.281   c6.734,7.75,12.078,16.891,15.906,27.5C334.125,275.03,336,286.28,336,298.232c0,11.017-1.656,21.578-5.031,31.984   c-3.531,10.25-8.656,19.328-15.391,27.5c-6.734,8-15.297,14.328-25.656,19.078c-10.406,4.75-22.578,7.203-36.484,7.203   c-19.531,0-36.375-6.188-50.531-18.281c-14.219-12.234-23.188-30.172-26.906-53.688h32.516c2.922,13.453,8.453,23.969,16.641,31.5   c8.172,7.531,17.719,11.453,28.656,11.453c7.5,0,14.329-1.5,20.422-4.5c6.219-2.969,11.453-6.984,15.906-12.017   c4.328-5.155,7.828-11.219,10.155-18.422c2.453-7.078,3.595-14.733,3.595-22.766c0-8.298-1.392-15.859-4.345-22.767   c-3.062-6.797-6.905-12.733-11.858-17.641c-4.922-4.891-10.625-8.75-17.031-11.625C264.234,242.469,257.688,241,251,241   c-7.469,0-14.719,1.844-21.688,5.375c-6.938,3.609-12.812,9.375-17.625,17.469H183.219z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/div><!-- Story Arrow --><div class=\"twae-arrow\"><\/div><!-- Start of Story Content --><div class=\"twae-content\"><!-- Story Description --><div class=\"twae-description\"><p><img decoding=\"async\" class=\"size-full wp-image-2215 alignnone\" src=\"https:\/\/www.miller-ingram.com\/wp-content\/uploads\/2024\/07\/Appointment-at-the-dealer.gif\" alt=\"\" width=\"78\" height=\"78\" \/>Telephone Contact<\/p><\/div><\/div><\/div><!-- Start of Story Repeater Content --><div id=\"story-b44613c\" class=\"twae-story twae-repeater-item twae-story-left twae-story-no-icon\"><!-- Story Icon --><div class=\"twae-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" width=\"512px\" height=\"512px\" viewbox=\"0 0 512 512\" style=\"enable-background:new 0 0 512 512;\" xml:space=\"preserve\"><g>\t<path d=\"M256,0C114.609,0,0,114.609,0,256c0,141.391,114.609,256,256,256c141.391,0,256-114.609,256-256  C512,114.609,397.391,0,256,0z M256,472c-119.297,0-216-96.703-216-216S136.703,40,256,40s216,96.703,216,216S375.297,472,256,472z  \"><\/path>\t<g>\t\t<path d=\"M302.922,193.656c0-4.406-1-8.797-3.297-13.188c-2.156-4.438-5.141-8.375-8.688-11.938   c-3.547-3.531-7.938-6.375-13.047-8.562c-5.109-2.219-10.517-3.344-16.281-3.344c-10.281,0-18.517,2.516-24.859,7.5   c-6.312,5-11.375,11.531-15.094,19.625c-3.688,8.094-6.344,17.125-7.875,27.125c-1.516,9.969-2.375,19.781-2.688,29.5h1.266   c14.312-14.656,29.797-22.031,46.579-22.031c10.688,0,20.766,2.047,30.328,6.156c9.438,4.125,17.625,9.875,24.452,17.234   c6.97,7.281,12.359,16.141,16.375,26.391c3.97,10.297,5.906,21.422,5.906,33.422c0,11.22-1.844,21.906-5.391,31.892   c-3.531,10-8.656,18.625-15.25,26.094c-6.595,7.5-14.595,13.469-24.142,17.938c-9.422,4.328-20.094,6.531-31.938,6.531   c-12.656,0-24.141-2.562-34.469-7.938c-10.25-5.267-19.016-12.812-26.156-22.609c-7.172-9.922-12.703-21.891-16.688-35.953   c-4-14.047-5.969-30.062-5.969-48.016c0-25.609,1.969-47.392,5.969-65.484c4-18.031,9.719-32.641,17.156-43.844   c7.469-11.141,16.406-19.281,26.875-24.422c10.5-5.125,22.156-7.734,35.155-7.734c10.188,0,19.688,1.844,28.359,5.5   c8.688,3.719,16.156,8.609,22.312,14.766c6.141,6.203,11.203,13.234,14.953,21.141c3.594,7.953,5.733,16.062,6.358,24.25   L302.922,193.656L302.922,193.656z M259.141,355.453c14.828,0,25.906-5.172,33-15.219c7.234-10.219,10.781-22.734,10.781-37.734   c0-7.297-0.906-14.281-2.641-20.938c-1.828-6.578-4.625-12.453-8.359-17.578c-3.609-5.142-8.219-9.25-13.625-12.359   C272.906,248.5,266.672,247,259.5,247c-8.797,0-16.281,1.75-22.281,5.25c-6.094,3.531-11,8.016-14.75,13.484   c-3.656,5.391-6.344,11.358-7.844,17.797c-1.469,6.484-2.266,12.766-2.266,18.969c0,15.953,4.234,28.719,12.797,38.438   C233.719,350.516,245,355.453,259.141,355.453z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/div><!-- Story Arrow --><div class=\"twae-arrow\"><\/div><!-- Start of Story Content --><div class=\"twae-content\"><!-- Story Title --><div class=\"twae-title\">sms<\/div><!-- Story Description --><div class=\"twae-description\"><p><img decoding=\"async\" class=\"wp-image-2214 alignnone\" src=\"https:\/\/www.miller-ingram.com\/wp-content\/uploads\/2024\/07\/Telephone-Contact.png\" alt=\"\" width=\"78\" height=\"78\" \/>Follow Up<\/p><\/div><\/div><\/div><!-- Start of Story Repeater Content --><div id=\"story-13843a2\" class=\"twae-story twae-repeater-item twae-story-right twae-story-no-icon\"><!-- Story Icon --><div class=\"twae-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" width=\"512px\" height=\"512px\" viewbox=\"0 0 512 512\" style=\"enable-background:new 0 0 512 512;\" xml:space=\"preserve\"><g>\t<path d=\"M256,0C114.609,0,0,114.609,0,256c0,141.391,114.609,256,256,256c141.391,0,256-114.609,256-256  C512,114.609,397.391,0,256,0z M256,472c-119.297,0-216-96.703-216-216S136.703,40,256,40s216,96.703,216,216S375.297,472,256,472z  \"><\/path>\t<g>\t\t<path d=\"M210.188,384c5.156-43.219,15.688-83.281,31.562-120.266c15.844-37.017,36.953-72.328,63.391-105.828v-0.438H176V128h160   v29.469c-13.047,17.516-24.922,35.875-35.562,55.031c-10.75,19.219-20.155,38.5-28.155,58   c-7.984,19.484-14.5,38.953-19.531,58.234c-5.047,19.281-8.344,37.75-10,55.266H210.188z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/div><!-- Story Arrow --><div class=\"twae-arrow\"><\/div><!-- Start of Story Content --><div class=\"twae-content\"><!-- Story Description --><div class=\"twae-description\"><p><img decoding=\"async\" class=\"wp-image-2219 alignnone\" src=\"https:\/\/www.miller-ingram.com\/wp-content\/uploads\/2024\/07\/Reporting.png\" alt=\"\" width=\"80\" height=\"80\" \/>Reporting<\/p><\/div><\/div><\/div><\/div>\r\n    <div class=\"twae-end\"><\/div>\r\n    <\/div><style type=\"text\/css\">@media (max-width: 1024px){ .twae-wrapper{--tw-ybx-size: 80px !important;}}@media (max-width: 767px){ .twae-wrapper{--tw-ybx-size: 80px !important}}<\/style>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ada1c47 e-flex e-con-boxed e-con e-parent\" data-id=\"ada1c47\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-133d185 e-con-full e-flex e-con e-child\" data-id=\"133d185\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-75be2cc e-con-full e-flex e-con e-child\" data-id=\"75be2cc\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8ab5cd9 animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"8ab5cd9\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">AGENTS<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ecf5317 e-con-full animated-slow e-flex elementor-invisible e-con e-child\" data-id=\"ecf5317\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInRight&quot;,&quot;animation_delay&quot;:1000}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63a58ff elementor-widget elementor-widget-text-editor\" data-id=\"63a58ff\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li style=\"text-align: left;\">Our specialized Customer Contact Agents have experience within the automotive sector and 1 to 10 year seniority in the company.<\/li><li style=\"text-align: left;\">We focus on response time and meeting all timelines established for each project.<\/li><li style=\"text-align: left;\">\u2018Ad-hoc\u2019 campaigns are introduced into the communication process when necessary to enhance the message to the customer.<\/li><li style=\"text-align: left;\">Ability to use internal and external systems on demand.<\/li><li style=\"text-align: left;\">The agents receive training on a regular basis, new projects and refresher training, weekly orientation meetings, coordination with the consulting team.<\/li><li style=\"text-align: left;\">Flexible working day to meet customer contact time requests, communication via all contact channels.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e4135eb e-con-full e-flex e-con e-child\" data-id=\"e4135eb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0f4710f elementor-widget elementor-widget-image\" data-id=\"0f4710f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"505\" height=\"336\" src=\"https:\/\/www.miller-ingram.com\/wp-content\/uploads\/2024\/07\/equipo-agentes.jpg\" class=\"attachment-2048x2048 size-2048x2048 wp-image-2232\" alt=\"\" srcset=\"https:\/\/www.miller-ingram.com\/wp-content\/uploads\/2024\/07\/equipo-agentes.jpg 505w, https:\/\/www.miller-ingram.com\/wp-content\/uploads\/2024\/07\/equipo-agentes-300x200.jpg 300w\" sizes=\"(max-width: 505px) 100vw, 505px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f42ae45 e-flex e-con-boxed e-con e-parent\" data-id=\"f42ae45\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34d21e7 elementor-widget elementor-widget-heading\" data-id=\"34d21e7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">IT, REPORTS AND ANALYSIS\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24e5646 elementor-widget elementor-widget-text-editor\" data-id=\"24e5646\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The IT Department develops and maintains reports to communicate the following aspects:<\/p><ul><li>Customer contacts and possible actions requiring dealer\/brand\/finance entity intervention.<\/li><li>Status of continuous follow-up with dealer and customer to record effective appointments, scheduled further contact and final decisions.<\/li><li>Customer decision report, analysis of KPIs for each project, integrated within the reporting mechanism of each brand.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Proceso de gesti\u00f3n de leads Data Input Data Processing Leads in parity TCM &lt;5 months \u00a0 Contract ends Telephone Contact Telephone Contact sms Follow Up Reporting AGENTES Nuestro equipo actual tiene experiencia dentro del sector de la automoci\u00f3n; antig\u00fcedad entre 1 y 10 a\u00f1os. Enfoque en el tiempo de respuesta, es habitual incluir en los [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2132","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Centro de gesti\u00f3n de leads - Miller Ingram<\/title>\n<meta name=\"description\" content=\"Centro de gesti\u00f3n de leads - Proceso de gesti\u00f3n de leads Data Input Data Processing Leads in parity TCM &lt;5 months\u00a0Contract ends Telephone Contact Telephone Contact smsFollow Up\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.miller-ingram.com\/en\/call-center\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Centro de gesti\u00f3n de leads - Miller Ingram\" \/>\n<meta property=\"og:description\" content=\"Centro de gesti\u00f3n de leads - Proceso de gesti\u00f3n de leads Data Input Data Processing Leads in parity TCM &lt;5 months\u00a0Contract ends Telephone Contact Telephone Contact smsFollow Up\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.miller-ingram.com\/en\/call-center\/\" \/>\n<meta property=\"og:site_name\" content=\"Miller Ingram\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-08T15:10:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.miller-ingram.com\/wp-content\/uploads\/2024\/07\/data-imput.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"TechArticle\",\"@id\":\"https:\/\/www.miller-ingram.com\/call-center\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.miller-ingram.com\/call-center\/\"},\"author\":{\"name\":\"estebanip\",\"@id\":\"https:\/\/www.miller-ingram.com\/#\/schema\/person\/df4fed178157fe7289b4bf3aaa41edae\"},\"headline\":\"Centro de gesti\u00f3n de leads\",\"datePublished\":\"2024-07-08T16:19:10+00:00\",\"dateModified\":\"2024-10-08T15:10:37+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.miller-ingram.com\/call-center\/\"},\"wordCount\":192,\"publisher\":{\"@id\":\"https:\/\/www.miller-ingram.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.miller-ingram.com\/call-center\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.miller-ingram.com\/wp-content\/uploads\/2024\/07\/data-imput.png\",\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.miller-ingram.com\/call-center\/\",\"url\":\"https:\/\/www.miller-ingram.com\/call-center\/\",\"name\":\"Centro de gesti\u00f3n de leads - Miller Ingram\",\"isPartOf\":{\"@id\":\"https:\/\/www.miller-ingram.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.miller-ingram.com\/call-center\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.miller-ingram.com\/call-center\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.miller-ingram.com\/wp-content\/uploads\/2024\/07\/data-imput.png\",\"datePublished\":\"2024-07-08T16:19:10+00:00\",\"dateModified\":\"2024-10-08T15:10:37+00:00\",\"description\":\"Centro de gesti\u00f3n de leads - Proceso de gesti\u00f3n de leads Data Input Data Processing Leads in parity TCM &lt;5 months\u00a0Contract ends Telephone Contact Telephone Contact smsFollow Up\",\"breadcrumb\":{\"@id\":\"https:\/\/www.miller-ingram.com\/call-center\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.miller-ingram.com\/call-center\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.miller-ingram.com\/call-center\/#primaryimage\",\"url\":\"https:\/\/www.miller-ingram.com\/wp-content\/uploads\/2024\/07\/data-imput.png\",\"contentUrl\":\"https:\/\/www.miller-ingram.com\/wp-content\/uploads\/2024\/07\/data-imput.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.miller-ingram.com\/call-center\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.miller-ingram.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Centro de gesti\u00f3n de leads\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.miller-ingram.com\/#website\",\"url\":\"https:\/\/www.miller-ingram.com\/\",\"name\":\"Miller Ingram\",\"description\":\"Walking the talk\",\"publisher\":{\"@id\":\"https:\/\/www.miller-ingram.com\/#organization\"},\"alternateName\":\"Miller Ingram - WALKING THE TALK\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.miller-ingram.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.miller-ingram.com\/#organization\",\"name\":\"Miller Ingram\",\"alternateName\":\"Miller Ingram - WALKING THE TALK\",\"url\":\"https:\/\/www.miller-ingram.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.miller-ingram.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.miller-ingram.com\/wp-content\/uploads\/2024\/05\/logo-solo.png\",\"contentUrl\":\"https:\/\/www.miller-ingram.com\/wp-content\/uploads\/2024\/05\/logo-solo.png\",\"width\":638,\"height\":638,\"caption\":\"Miller Ingram\"},\"image\":{\"@id\":\"https:\/\/www.miller-ingram.com\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.miller-ingram.com\/#\/schema\/person\/df4fed178157fe7289b4bf3aaa41edae\",\"name\":\"estebanip\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.miller-ingram.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/3c862c6b442531f4af67e9ac63e9c4b5?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/3c862c6b442531f4af67e9ac63e9c4b5?s=96&d=mm&r=g\",\"caption\":\"estebanip\"},\"sameAs\":[\"https:\/\/www.miller-ingram.com\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Centro de gesti\u00f3n de leads - Miller Ingram","description":"Centro de gesti\u00f3n de leads - Proceso de gesti\u00f3n de leads Data Input Data Processing Leads in parity TCM &lt;5 months\u00a0Contract ends Telephone Contact Telephone Contact smsFollow Up","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.miller-ingram.com\/en\/call-center\/","og_locale":"en_GB","og_type":"article","og_title":"Centro de gesti\u00f3n de leads - Miller Ingram","og_description":"Centro de gesti\u00f3n de leads - Proceso de gesti\u00f3n de leads Data Input Data Processing Leads in parity TCM &lt;5 months\u00a0Contract ends Telephone Contact Telephone Contact smsFollow Up","og_url":"https:\/\/www.miller-ingram.com\/en\/call-center\/","og_site_name":"Miller Ingram","article_modified_time":"2024-10-08T15:10:37+00:00","og_image":[{"url":"https:\/\/www.miller-ingram.com\/wp-content\/uploads\/2024\/07\/data-imput.png"}],"twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"TechArticle","@id":"https:\/\/www.miller-ingram.com\/call-center\/#article","isPartOf":{"@id":"https:\/\/www.miller-ingram.com\/call-center\/"},"author":{"name":"estebanip","@id":"https:\/\/www.miller-ingram.com\/#\/schema\/person\/df4fed178157fe7289b4bf3aaa41edae"},"headline":"Centro de gesti\u00f3n de leads","datePublished":"2024-07-08T16:19:10+00:00","dateModified":"2024-10-08T15:10:37+00:00","mainEntityOfPage":{"@id":"https:\/\/www.miller-ingram.com\/call-center\/"},"wordCount":192,"publisher":{"@id":"https:\/\/www.miller-ingram.com\/#organization"},"image":{"@id":"https:\/\/www.miller-ingram.com\/call-center\/#primaryimage"},"thumbnailUrl":"https:\/\/www.miller-ingram.com\/wp-content\/uploads\/2024\/07\/data-imput.png","inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/www.miller-ingram.com\/call-center\/","url":"https:\/\/www.miller-ingram.com\/call-center\/","name":"Centro de gesti\u00f3n de leads - Miller Ingram","isPartOf":{"@id":"https:\/\/www.miller-ingram.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.miller-ingram.com\/call-center\/#primaryimage"},"image":{"@id":"https:\/\/www.miller-ingram.com\/call-center\/#primaryimage"},"thumbnailUrl":"https:\/\/www.miller-ingram.com\/wp-content\/uploads\/2024\/07\/data-imput.png","datePublished":"2024-07-08T16:19:10+00:00","dateModified":"2024-10-08T15:10:37+00:00","description":"Centro de gesti\u00f3n de leads - Proceso de gesti\u00f3n de leads Data Input Data Processing Leads in parity TCM &lt;5 months\u00a0Contract ends Telephone Contact Telephone Contact smsFollow Up","breadcrumb":{"@id":"https:\/\/www.miller-ingram.com\/call-center\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.miller-ingram.com\/call-center\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.miller-ingram.com\/call-center\/#primaryimage","url":"https:\/\/www.miller-ingram.com\/wp-content\/uploads\/2024\/07\/data-imput.png","contentUrl":"https:\/\/www.miller-ingram.com\/wp-content\/uploads\/2024\/07\/data-imput.png"},{"@type":"BreadcrumbList","@id":"https:\/\/www.miller-ingram.com\/call-center\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.miller-ingram.com\/"},{"@type":"ListItem","position":2,"name":"Centro de gesti\u00f3n de leads"}]},{"@type":"WebSite","@id":"https:\/\/www.miller-ingram.com\/#website","url":"https:\/\/www.miller-ingram.com\/","name":"Miller Ingram","description":"Walking the talk","publisher":{"@id":"https:\/\/www.miller-ingram.com\/#organization"},"alternateName":"Miller Ingram - WALKING THE TALK","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.miller-ingram.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.miller-ingram.com\/#organization","name":"Miller Ingram","alternateName":"Miller Ingram - WALKING THE TALK","url":"https:\/\/www.miller-ingram.com\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.miller-ingram.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.miller-ingram.com\/wp-content\/uploads\/2024\/05\/logo-solo.png","contentUrl":"https:\/\/www.miller-ingram.com\/wp-content\/uploads\/2024\/05\/logo-solo.png","width":638,"height":638,"caption":"Miller Ingram"},"image":{"@id":"https:\/\/www.miller-ingram.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.miller-ingram.com\/#\/schema\/person\/df4fed178157fe7289b4bf3aaa41edae","name":"estebanip","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.miller-ingram.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/3c862c6b442531f4af67e9ac63e9c4b5?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/3c862c6b442531f4af67e9ac63e9c4b5?s=96&d=mm&r=g","caption":"estebanip"},"sameAs":["https:\/\/www.miller-ingram.com"]}]}},"_links":{"self":[{"href":"https:\/\/www.miller-ingram.com\/en\/wp-json\/wp\/v2\/pages\/2132","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.miller-ingram.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.miller-ingram.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.miller-ingram.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.miller-ingram.com\/en\/wp-json\/wp\/v2\/comments?post=2132"}],"version-history":[{"count":57,"href":"https:\/\/www.miller-ingram.com\/en\/wp-json\/wp\/v2\/pages\/2132\/revisions"}],"predecessor-version":[{"id":2857,"href":"https:\/\/www.miller-ingram.com\/en\/wp-json\/wp\/v2\/pages\/2132\/revisions\/2857"}],"wp:attachment":[{"href":"https:\/\/www.miller-ingram.com\/en\/wp-json\/wp\/v2\/media?parent=2132"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}